Jamhuri ya Muungano wa Tanzania

Baraza la Ushauri la Watumiaji wa Huduma za Mawasiliano

(TCRA-CCC)

Misingi mikuu

Consumer focus:

We are dedicated to safeguarding the rights and interest of the consumers of regulated communications goods and services to the highest level of efficiency and effectiveness;

Responsiveness:

We strive to meet the diverse needs of our many internal and external stakeholders with the highest level of commitment;

Integrity and accountability:

We are dedicated to maintaining the highest standards of ethical behaviour and to serving our stakeholders with honesty, fairness, accountability, effectiveness and efficiency;

Mutual respect and unity of purpose:

Mutual respect and unity of purpose among the Council’s employees, management and the general public shall be cherished at all times.